1

Introduction

In this chapter we introduce ourselves and the Expert Level syllabus “Improving the Test Process”, which forms the basis for this book.

Concerning the Expert Level in general, we will ask the fundamental question, What is an expert? and describe the expectations that can be placed on becoming an expert in test process improvement.

We show the overall ISTQB Certified Tester scheme and explain the importance of the Expert Level in enabling the definition of career paths for testers.

The “Improving the Test Process” syllabus is divided into two separately examinable parts. Each part is briefly described and issues concerning the certification exam are explained.

1.1    About the Authors

1.1.1    Erik van Veenendaal

Dr. Erik van ...

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