3

Model-Based Improvement

Using a model to support test process improvement is a tried and trusted approach that has acquired considerable acceptance in the testing industry. In fact, the success of this approach has unfortunately led some people to believe that this is the only way to approach test process improvement. Not so. As you will see in other chapters of this book, using models is just one way to approach test process improvement, and models are certainly not a substitute for experience when it comes to recommending test process improvements. However, models do offer a structured and systematic way of showing where a test process currently stands, where it might be improved, and what steps can be taken to achieve a better, more ...

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