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In Hindsight: A Compendium of Business Continuity Case Studies by Robert Clark

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CHAPTER 18: THE DEVIL IS IN THE DETAIL – ROBERT CLARK

It is reasonable to assume that most organisations gravitate towards ‘big ticket’ threats when preparing their BCM arrangements. All the same, the reality is that even the little things that often might go unheralded in the media can also cause us grief if left unattended. Rather than a full blown case study, this chapter is a cornucopia of little, seemingly unimportant items which could still have a big impact on your business continuity’s effectiveness.

Have you considered the workforce?

I was invited to review the business continuity arrangements for a Netherlands-based company whose operation was contained in a single multi-story building. On discovering the cafeteria and kitchen were ...

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