CHAPTER 19: CONCLUDING THOUGHTS – ROBERT CLARK
In Hindsight has dexterously reflected on a series of disasters from a business continuity perspective. Some had positive outcomes while others did not. Five of the companies featured were unprepared and never recovered from the catastrophes they faced, while a sixth only survived because it was ‘unbelievably lucky’. Some of the incidents were very high profile and had global consequences. Others were localised affairs but, to the companies affected, they were still major catastrophes that threatened their very survival.
The causes of the disasters are varied. However, a theme of poor management practices and ill-preparedness often featured with the occasional finger of blame pointed at human error. ...
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