CHAPTER 19

Marketing Across Borders Under Conditions of Terrorism

(With Valbona Zeneli and Gary Knight)

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Terrorism refers to the risk or actual encounter of violent acts designed to cause fear and intimidation. Despite posing an important threat to internationally active firms, there is a paucity of empirical research that addresses the distinctive challenges that terrorism poses to the international marketing activities of firms.

Here we first provide a theoretical background on terrorism and its effects on international marketing in emerging markets. We then relate terrorism to operational costs, marketing planning, supply-chain management, and ...

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