Introduction: Universal Challenges, Universal Solutions

In the eight years since the publication of the first edition of this book, the United States has gone through two contentious presidential elections that put the candidates squarely in the line of fire of tough questions—from their opponents in debates and from the media in interviews. The manner in which those candidates handled those questions had a direct impact on their candidacies and on their ultimate fortunes. Although the political arena has its own rules and idiosyncracies that set it apart from most other walks of life, the manner in which any person handles him- or herself in any challenging exchange has an impact upon their ultimate fortunes.

And so while this updated second ...

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