Chapter 23
Understanding User Testing
In This Chapter
Understanding the difference between attitudinal and behavioral testing
Knowing what to test
Learning about A/B split testing
Learning about screencasting
Earlier in this book I mentioned that if something’s worth doing, it’s worth measuring. Now I submit to you that if something’s worth measuring, it’s worth testing. By purposefully testing your key success metrics and acting on your discoveries, you may intelligently affect your outcomes. Increasing the positive impact of any given inbound marketing factor results in an increase in the overall successful outcome of your inbound marketing initiatives. Testing factors that affect your key metrics provides insight into incremental improvements you may discover and implement for every point in the Customer Conversion Chain.
This chapter is not a thorough examination of extremely sophisticated or technical testing methods. I’ll hire a mathematician for that. As an inbound marketer, you need simpler behavioral tests, the findings of which may have a more immediate impact on your marketing ...
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