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Inclusion Breakthrough by Judith Katz, Frederick Miller

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Chapter 9Creating Momentum

Phase I of mobilizing for an inclusion breakthrough focuses on identifying, developing and aligning resources and positioning the effort for implementation. As the more action-oriented phase II gets under way (see Table 6), it is important to create momentum in the organization by emphasizing the mission critical nature of the process.

This is the time to make clear to everyone in the organization that life is going to change. Leaders of the effort must be prepared to be more visible. They must be ready to model the competencies and behaviors that they want to encourage in others and be prepared for the feedback, verbal and nonverbal, given to all pioneers of change. There will be new expectations, required competencies, ...

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