Inclusion (HBR Emotional Intelligence Series)

9

The Power of Sharing Our Stories

By Selena Rezvani and Stacey A. Gordon

As inclusion consultants, we see more and more companies doubling down on diversity metrics like business cases, scorecards, and targets. After all, what matters gets measured, right?

These programs track things like workforce demographics, diversity hiring, retention, promotion rates, and utilization of DEI resources. While those measures have their place, we’ve found that they’re insufficient to create inclusion on their own. In fact, an overly mathematical approach actually deemphasizes the very thing we hope to build in inclusive workplaces: awareness, connection, empathy, and mutual respect.

In our attempts to create more awake and aware environments, we’re forgetting ...