Chapter 9
Developing Cross-Cultural Competence and Cultural Intelligence
IN THIS CHAPTER
Exploring culture as a foundational concept
Understanding cultural competence and cultural intelligence
Uncovering why these competencies are important to leaders
Charting the path of monocultural and intercultural mindsets
Exploring the five orientations of cultural competence
Making progress in the realm of cultural competence and cultural intelligence
Cultural competence and cultural intelligence have become important to many organizations who are seeking to transform their cultures to be more welcoming and reflective of a multicultural workforce. They have embraced the reality that these competencies better prepare their leaders to foster a more inclusive, innovative, and respectful workplace.
In this chapter, I explore these concepts by defining what they mean, detailing their importance ...
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