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Inclusive Leadership For Dummies
book

Inclusive Leadership For Dummies

by Dr. Shirley Davis
May 2024
Beginner
336 pages
9h 21m
English
For Dummies
Audiobook available
Content preview from Inclusive Leadership For Dummies

Chapter 14

Dealing with Conflict

IN THIS CHAPTER

Bullet Understanding why we avoid conflict

Bullet Recognizing conflict as a tool for higher performance

Bullet Looking at the topics we often avoid

Bullet Realizing that uncomfortable conversations can be beneficial

Bullet Studying models of conflict management

Bullet Applying best practice to real-world scenarios

Among the many audiences that I speak to when I’m presenting on the topic of this chapter, I ask them to raise their hand if they like conflict. Of course, very few hands raise because the fact is, none of us really like conflict. Dealing with conflict is one of the most uncomfortable areas of a leader’s job. And far too many leaders have not honed the necessary skills to effectively deal with it. But I confront conflict in this chapter. I address the reasons why we tend to avoid conflict, then detail ways to normalize conflict to enhance performance. Additionally, ...

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Publisher Resources

ISBN: 9781394197231Purchase Link