Chapter 16

Tracking and Measuring Inclusion Initiatives

IN THIS CHAPTER

Bullet Understanding the accountability gap and its impact

Bullet Discovering why measuring inclusion initiatives is important

Bullet Uncovering multiple ways to measure inclusion

Bullet Measuring inclusion initiatives effectively

Every organization seeks to discover its standing in the eyes of customers, staff, and competitors. This has gained heightened significance with the emerging workforce generation, which places heightened expectations on employers to foster greater inclusion and equity.

However, it’s not enough to tout your inclusion and diversity efforts if you cannot demonstrate how they are contributing to your organization’s success. As a result, companies are awakening to the realization that there is substantial work ahead in evaluating and measuring the impact of inclusion initiatives (programs designed to increase diversity and create inclusive cultures). You have to be intentional about the metrics you use and you should only measure what matters because what gets measured, gets done … and what gets measured gets treasured. ...

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