Chapter 5

Your role as a change agent

Change will not come if we wait for some other person, or if we wait for some other time. We are the ones weve been waiting for. We are the change that we seek.

BARACK OBAMA, US PRESIDENT

The role of creating a more diverse and inclusive workplace is certainly one of the more challenging roles that isn’t necessarily for the faint hearted. Not only does the role require a good knowledge of how organisations work and an in-depth understanding of D&I, but it also requires the skills of an effective change agent.

Throughout this chapter we review what an effective change agent looks like and share an overview of the skills and competencies required.

What does an effective change agent look like?

In the ...

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