Chapter 10

Talent management – recruitment to career development

Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled.

ANNE M. MULCAHY, FORMER CHAIR AND CEO, XEROX CORPORATION

Every stage of the employee life cycle (Figure 10.1) has the potential to be derailed from an equality, diversity and inclusion perspective by either your business or people processes (or at times both): for example, something as basic as your recruitment marketing literature. If the people you feature are all young, white men and women, you are portraying a message to the older generations, the ethnic minority community and others that this isn’t a place where they ...

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