Inclusive Leadership: The Definitive Guide to Developing and Executing an Impactful Diversity and Inclusion Strategy

Introduction

All organisations are perfectly designed to get the results they are now getting. If we want different results, we must change the way we do things.

TOM NORTHUP, AUTHOR AND LEADERSHIP GURU

It’s over two decades ago since we first started to hear people talk about diversity (usually without mention of inclusion) in relation to talent management. For many diversity and inclusion (D&I) practitioners it was almost by accident that they became involved in what would usually have been part of human resources (HR) or sometimes even corporate responsibility (CR).

Back then, people were far less ‘politically correct’ and it was not unusual for a manager, when briefing an HR director about an open vacancy, to make a comment such as they ...