Consumer Problems and their Protection in India


In economics, the term consumer refers to any person, firm, Hindu undivided family, cooperative, or association that buys or hires (fully/partly paid for) goods or services for non-commercial purposes except for self-employment. Anyone using a service that is either free or under a contract of personal service cannot be called a consumer. Economic literature dubs the consumer as the king who decides through the market forces the quality and quantity of goods produced. Consumer protection refers to the steps necessary to be taken or measures required to be accepted to protect consumers from business malpractices. It may be regarded as a movement like consumerism. This is necessary ...

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