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Indispensable! Becoming the Obvious Choice in Business and in Life by Robert Nix, David Cottrell

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CHAPTER 4Reflecting What You Want Others to See

How we think shows through in how we act. Attitudes are mirrors of the mind. They reflect thinking.—DAVID JOSEPH SCHWARTZ

A salesman moved into a new town and met an old-timer as he was leaving the bank. “I’m new to your town. What are the people like here?” the salesman asked.

“What were the people like in the town you came from?” the old-timer asked in return.

“Well, they were glum and negative and always complaining, and their glasses were always half empty, never half full,” the salesman replied.

“Hmmm,” said the old-timer. “Sounds about like the people who live here.”

A few weeks later, another person moved to the same town and met the same old-timer as he was leaving the same bank. “I’m new ...

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