Construct a Concept Sheet
A basic understanding of the fault and the conditions that caused it are of paramount importance in understanding any type of defect. You must be able to change any unfavorable conditions that affect quality. So, as with all defects, determining what caused the flaw is important. Having focused on the fault in the previous chapters, it is now time to consider its cause.
Enter the Concept Sheet
Developing a concept sheet is the third step in formulating a proficient plan of attack for understanding the cause of a problem and solving it.
Each problem solver brings acquired knowledge to a study. Because of this, ...