The previous chapters addressed five of the eight steps in the problem-solving process. These and the remaining steps give you a macro view of industrial problem solving.
This chapter further explains those thoughts but addresses the subject in a micro setting. This is necessary, because some problems require more than a simple comparison to solve them. Some problems require an in-depth look. For example, a visual review of a part might not be enough to determine the problem unless you observe it with a magnifying glass or a microscope. This is moving from a macro view to a micro view. In a similar situation, it might ...