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Establish Consistent Work, Many-Level Reviews, and Certification

Step Eight

Applying the principles of consistent work, many-level reviews, and certification constitutes the eighth step of the problem-solving process.

Consistent Work

Consistent work is a synonym for unvarying job performance. Clear and defined consistent work specifies the required operations and the method in which they must be performed. Clearly defined instructions are essential to ensuring quality performance. Posted job instructions allow employees to rotate jobs and to operate in cell arrangements while preventing faults.

 Tip  Post job instructions at every workstation ...

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