Influence Tactics

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When you make a simple request, people are likely to carry it out provided that it does not negatively affect them. If your request is clearly legitimate, relevant to them or their role, and something they can do, resistance will probably be minimal. Selecting and developing a broader set of influence tactics becomes more important when your request is perceived as unpleasant, inconvenient, or inconsistent with their goals, values, or intentions. If it is not immediately obvious to other people that complying with your request is beneficial or necessary, it can be particularly difficult to influence their actions.

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