May 2013
Intermediate to advanced
320 pages
6h 56m
English
book
Influencer: The New Science of Leading Change, Second Edition, 2nd Edition
by Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler
Content preview from Influencer: The New Science of Leading Change, Second Edition, 2nd EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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3Find Vital Behaviors
It is not enough to do your best; you must know what to do, and THEN do your best.
—W. Edwards Deming
As you do your best to increase your influence, if you’ve been following the path of effective influencers, you’ve already used the first key: you created clear, compelling, and measurable goals. You know exactly what you want, by when, and how to measure it. So you’re off to a good start.
Next you have to figure out what behaviors people need to change in order to achieve these results. Influencers are universally firm on this point. They don’t create methods for changing behavior until they’ve carefully identified the exact behaviors they want to change.
This can sound like an enormous task. On any given day, how many ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.