The Power to Change Anything

If you’re like most people, you face several influence challenges that have you stumped. For instance, at work you’re fighting an uphill battle. You’ve given your heart and soul to a quality-improvement program, but your best efforts to make quality part of the everyday culture have yielded no improvements whatsoever. None.

At the personal level, you’re fighting a weight problem that has gone on for years. Actually you have a metabolism problem. It turns out your body doesn’t burn 6,000 calories a day. Talk about bad luck.

At the family level, your oldest son just turned 13, and he hangs out with a pretty frightening-looking crowd that appears to have lost all interest in civility, decency, and hair care. You’ve tried ...

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