Finding information in online worlds is a primary concern. Without good quality information, games cannot progress, business transactions may fail, and simulations may be incomplete. There are official and non-official (unauthorized) sources of information about virtual worlds. The information about a virtual world may be in the world itself, or in other places online.
There are two main ways to get information about and within virtual worlds
One way is that you can get information through official channels, from the world itself (or the worldbuilders). This may be in the form of official Help features, official non-player characters ...