4

Information literacy in the workplace landscape

Introduction

While there has been substantial research and advocacy for information literacy in the higher education sector, the origins lie in the workplace. The term information literacy is attributed to Zurkowski (1974, p. 178) who was concerned about the private service sector and its ability to cope with the emerging complexity of the information age. Zurkowski linked information literacy in this sector with the attainment of economic and workplace goals and the ability to solve problems around workplace tasks (Lloyd and Williamson, 2008).

Outside the educational landscape few attempts have been made to construct models or frameworks that: (1) conceptualize the practice and activities of ...

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