Quality in communications

The information professional’s life long career asset


An overview of the value of quality in communications and clarity in delivery. Why elegant and correct usage is always a benefit. How to become aware of the reception a message or document may get, based on the reader’s point of view. How understanding communications styles helps prevent misunderstanding. Why it’s important to speak to what is important for listeners. The importance of skill in communicating to help others understand our thinking.




Good writing

Poor writing


Communication impact

Document formatting and layout.

Good information and knowledge management lives and breathes with good communication ...

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