CHAPTER 2: TREATMENT USING ISO27001

The following is an outline of a treatment process. It assumes as a starting point that the company has just been made aware, by internal or external sources, that a breach exists.

Assess the damage

This comprises the steps below.

•   Assessing the immediate damage. Only material damage that has already happened is included.

•   Assessing the long-term damage impact. Questions to ask: does this incident have a long-term impact, can it recur and does it have a systemic impact?

•   Assessing the impact of the breach on business processes, your market situation, customer base, the public’s reaction if applicable, and customer contracts. When assessing long-term damage, quite a bit of ‘what-if-ing’ is included. ...

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