31 Security Operations Management
This chapter is about the ongoing, day-to-day management of security functions—the processes and procedures that need to be put in place to provide a smooth-running, efficient, and effective operation. Security operations management is the on-the-ground process by which security incidents are managed, security controls are implemented and maintained, and people with a higher level of access to systems and data are subject to oversight.
Communication and Reporting
One of the most important responsibilities of security operations is that of providing management with measurements of success through metrics and key performance indicators (KPIs). Metrics are numbers that represent either the compliance ...

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