Chapter 11. Introduction to Business Continuity

Continuous access to information is a must for the smooth functioning of business operations today, as the cost of business disruption could be catastrophic. There are many threats to information availability, such as natural disasters (e.g., flood, fire, earthquake), unplanned occurrences (e.g., cybercrime, human error, network and computer failure), and planned occurrences (e.g., upgrades, backup, restore) that result in the inaccessibility of information. It is critical for businesses to define appropriate plans that can help them overcome these crises. Business continuity is an important process to define and implement these plans.

Business continuity (BC) is an integrated and enterprisewide process that includes all activities (internal and external to IT) that a business must perform to mitigate the impact of planned and unplanned downtime. BC entails preparing for, responding to, and recovering from a system outage that adversely affects business operations. It involves proactive measures, such as business impact analysis and risk assessments, data protection, and security, and reactive countermeasures, such as disaster recovery and restart, to be invoked in the event of a failure. The goal of a business continuity solution is to ensure the "information availability" required to conduct vital business operations. ...

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