Information Systems Management

Conclusion Management of Information Systems in its Complexity

For the purposes of analysis, the previous parts have looked separately at three key concepts of information systems science: governance, urbanization and alignment.

We have seen how information systems governance seeks to define the structures and modalities of decision-making by information systems stakeholders, be they internal or external to the organization. We have linked information systems governance to organizational theory via the stakeholder figure. The stakeholder has thus been recognized as the crucial element in being able to design governance, because the stakeholder is the source of value creation. The issue for strategy makers is therefore to govern the stakeholders.

We have presented information systems urbanization as the approach to a representation of the information system, in its different facets, in order to be able to design and provide tools for the continuous development of information systems. We have linked information systems urbanization to organizational theory via the concept of territory. Territory is thus the operating field where the information system is deployed, with a correlation between the multiplicity of territorial levels and multiplicity of information systems representations. Planning the information system’s urbanization is thus the management role that is strategically central to territorial urbanization.

We have covered information systems alignment, showing the importance ...