Information Technology for Management, 11th Edition

CHAPTER 1Disruptive IT Impacts Companies, Competition, and Careers

CHAPTER OUTLINE

1. Case 1.1 Opening Case: Uber, Airbnb, and the On-Demand Economy
2. 1.1 Doing Business in the On-Demand Economy
3. 1.2 Business Process Improvement and Competitive Advantage
4. 1.3 IT Innovation and Disruption
5. 1.4 IT and You
6. Case 1.2 Business Case: The Internet of Things Comes to the NFL
7. Case 1.3 Video Case: What Is the Value of Knowing More and Doing More?

LEARNING OBJECTIVES

1. 1.1 Describe how the on-demand economy is changing the way that business is conducted.
2. 1.2 Explain the role of IT in business process improvement. Understand the concepts of business process reengineering and competitive advantage.
3. 1.3 Describe innovating technologies and explain how they are disrupting enterprises.
4. 1.4 Understand the value of being an “informed user” of IT and the ways in which IT can add value to your career path and performance in the on-demand economy.

Introduction

The more digital technology advances, the more it is almost instantly integrated into our daily lives. Many managers and entrepreneurs recognize the need to integrate digital technology into their products and services. For example, it has been estimated that 78% of business leaders expect their organizations to be a digital business by 2020. Outdated and complex application architectures with a mix of interfaces can delay or prevent the release of new products and services, and maintaining these obsolete systems absorbs large portions of the ...