David Lansky and Stephanie Glier

3 Using health IT to engage patients in choosing their doctors, health plans and treatments

Abstract: Consumers’ healthcare choices have a major impact on the quality and cost of the care they receive and on the trends of the healthcare market at large. Despite the importance of these choices, consumers face significant barriers in accessing information about the comparative cost and quality of doctors, health plans, health-care facilities or medical treatments. This chapter examines the availability and usefulness of current information to support these choices, identifies common barriers and discusses future opportunities to inform the healthcare market in a way that enables meaningful consumer choice and ...

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