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Information Technology for Patient Empowerment in Healthcare by David Bates, Ronen Rozenblum, Maria Adela Grando, Eyal Zimlichman, Jim Warren, Marina Velikova, Maarten van der Heijden, Hanna Suominen, Roy Schoenberg, Yukari Schneider, Jane Sarasohn-Kahn, Michael Poku, Margaret Piscitelli, Christopher Pentoney, Disty Pearson, Jihad Obeid, Martha Minniti, Paula Miller, Marjorie Miller, Michael L. Millenson, Mary McNamara, Ariane Marelli, Peter Lucas, Gondy Leroy, Gene Lazuta, David Lansky, Jeff Harwell, C. Martin Harris, Stephanie Glier, Yaorong Ge, Robert Farrell, Mary Jo Deering, Catalina Danis, Scott Cashon, John Jeffrey Carr, Asaf Bitton, Cynthia Baur, Sasha Ballen, Marion J. Ball, Wajeeh Bajwa, Mehnaz Adnan, Thomas Lee

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David Lansky and Stephanie Glier

3 Using health IT to engage patients in choosing their doctors, health plans and treatments

Abstract: Consumers’ healthcare choices have a major impact on the quality and cost of the care they receive and on the trends of the healthcare market at large. Despite the importance of these choices, consumers face significant barriers in accessing information about the comparative cost and quality of doctors, health plans, health-care facilities or medical treatments. This chapter examines the availability and usefulness of current information to support these choices, identifies common barriers and discusses future opportunities to inform the healthcare market in a way that enables meaningful consumer choice and ...

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