6 Patient portals can enable provider-patient collaboration and person-centered care
Abstract: Patient portals are multi-function, multi-purpose technologies offered by providers as a means of engaging patients in their care. The technical functions, policies and uses of portals are in flux, and insufficient evidence makes it difficult to predict portals’ effectiveness in improving patient care and health outcomes. Even with some concerns about information privacy and confidentiality as well as portal usability, patients report that portals offer many advantages over the current ways they have of sharing information and communicating with providers. Providers who have experience with patient portals, such as ...
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