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Information Technology for Patient Empowerment in Healthcare by David Bates, Ronen Rozenblum, Maria Adela Grando, Eyal Zimlichman, Jim Warren, Marina Velikova, Maarten van der Heijden, Hanna Suominen, Roy Schoenberg, Yukari Schneider, Jane Sarasohn-Kahn, Michael Poku, Margaret Piscitelli, Christopher Pentoney, Disty Pearson, Jihad Obeid, Martha Minniti, Paula Miller, Marjorie Miller, Michael L. Millenson, Mary McNamara, Ariane Marelli, Peter Lucas, Gondy Leroy, Gene Lazuta, David Lansky, Jeff Harwell, C. Martin Harris, Stephanie Glier, Yaorong Ge, Robert Farrell, Mary Jo Deering, Catalina Danis, Scott Cashon, John Jeffrey Carr, Asaf Bitton, Cynthia Baur, Sasha Ballen, Marion J. Ball, Wajeeh Bajwa, Mehnaz Adnan, Thomas Lee

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Mehnaz Adnan, Jim Warren and Hanna Suominen

10 Patient empowerment via technologies for patient-friendly personalized language

Abstract: Free-text reports are used in health care to transfer information between working shifts and sites. This text, written by a physician, nurse, specialist, ward secretary or other healthcare worker, is full of jargon, idioms and shorthand that patients find difficult to understand. If patients are to be empowered to take an active role and make informed decisions in their health care, they need support for understanding these reports. This chapter discusses language technologies as a way to provide support for patients to better understand free-text reports with difficult clinical language. This includes expanding ...

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