9. IT Solution Innovation

In Chapter 1 we briefly discussed the difference between an internal and an external invention. The delivery of virtually all external products will involve internal IT systems needed to manage and process the flow of information toward maximizing the external consumer’s transformative value and the resulting revenues.

In this chapter, we will apply the concepts of the innovation checklist to internal IT solution innovation. As we shall see, improper management of IT innovation can directly impact product innovations and revenues.

Centralized and Decentralized IT

Virtually every large company I have worked with goes through a cycle that I call the Big Bang Cycle of IT. As a company grows and ages, the IT department ...

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