I would like to extend my thanks and sincere appreciation to the many people who helped make this book possible.
To my wife, Carolyn McQuay, whose love, support, and companionship make my life complete.
To Robert Jacobson, who was an early supporter of this project and who introduced us to a number of the folks you'll read about in these pages. Thank you, Bob, for your generous, giving nature and for the stimulating conversations we had.
To Jonathan Vejar, Blair Miller, and Tom Mulhern, for the phrase "the innovator's mindset, skillset, and toolset," which is the essence of what this book is about.
To all the managers, CEOs, and individual contributors we interviewed for this book. Many, it turned out, were reluctant about having their names in print for fear of grandstanding or taking undue credit.
To my crackerjack research team, mostly composed of graduate and undergraduate students from the University of California, Santa Barbara: Erica Johnson, Ariel Cohen, Samantha Lutz, Jeff Sloan, Cara Rose Tucker, Jennifer Wilson, and Margaret Retsch.
To the talented Susan Suffes, who helped shape the initial manuscript into something resembling prose.
To the many people who read and commented on the manuscript, including Rebecca Winter, Karen Tucker, Peter Chee, Rinaldo Brutoco, Katherine Armstrong, Danielle Scott, Dave Wood, Mike McNair, Jeevan Sivasubramaniam, and Steve Piersanti.
And finally, to the agent James Levine, for introducing me to the world-class team at John Wiley ...