Imagine looking at a building made entirely of clear glass and watching what employees do in real time for an entire day. You might see them typing, talking on a phone, meeting, performing, presenting, building, moving supplies, designing with technology, operating machinery, completing sales, supporting customers, practicing, or interacting globally. Each of these activities happens simultaneously in real-time coordinating hundreds or even thousands of people to keep an organization running smoothly. People are the organization. If we focus on the individuals in an organization of people and discover the whole creative person in a role, it can illuminate ...

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