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Innovation Management by J. Paulo Davim, Carolina Machado, Kim Tokarski, Andrea Gomes Santos, Ana Lúcia Rodrigues, Andreas Ninck, Jorge Silva Correia Neto, Felix Adamu Nandonde, Adrian Mäder, Galinoma Lubawa, Manuel Laranja, Pamela John Liana, Christian Kunz, Dominic Hurni, Ana Paula Ferreira, Jairo Dornelas, Filomena Brás, Aykut Berber, Neeta Baporikar

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Ana Lúcia Rodrigues, Carolina Feliciana Machado*, and Ana Paula Ferreira

8 Emotion and Work: an Innovative Relationship?

Abstract: The current chapter aims to uncover the crucial issues and trends regarding workers’ emotional intelligence at the workplace. The primary objective of this chapter is to review the studies that correlate emotional intelligence with occupational/job performance. The chapter aims to explore the emotional aspects of intelligence and its related outcomes on employees’ performance. Intelligence is considered as an important variable for analyzing workers’ capabilities and behaviors necessary to perform a particular task. It is briefly explained what emotional intelligence (EI) is, how it is measured and why it is important ...

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