Chapter3

People

Everybody Is an Innovator

Cleveland Clinic is the brains, hearts, and hands of more than 43,000 people. Our brand of mission-driven innovation is all about people, because it comes solely from people—people who have devoted their lives to making others well and to improving their results and experience.

This chapter is about how the elements we have built and collected are employed to identify, motivate, reward, and inform innovators so they can come up with new ideas to take care of patients and solve problems. It’s a privilege to serve these innovators, and Cleveland Clinic Innovations (CCI) takes seriously its charge to be the caregiver of their ideas.

Mission-driven innovation parallels the doctor-patient relationship. We’re ...

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