Index
Action plans
Annual business planning (ABP) process
action plan development
action plan modifications
addressing strategic challenges and advantages
capital planning process (CPP)
early indicators of major shifts
evaluate the ability to execute strategic plan
expert panel process (EPP)
key action plans (examples)
key performance measures and indicators
prioritizing and ensuring adequate resources
steps for
strategic SWOT analysis/ environmental scans
Arp, Phillip
Balanced scorecard (BSC) system:
Delta Dental of Kansas, Inc.
Lockheed Martin IS&GS
M7 Aerospace
Mueller, Inc.
Omaha Public Power District
Poudre Valley Health System
Public Service Electric and Gas (PSE&G)
software for
Behavior zones
Benchmarking:
City of Coral Springs
Delta Dental of Kansas, Inc.
Lockheed Martin IS&GS
M7 Aerospace
Mueller, Inc.
NSTAR
Omaha Public Power District
Public Service Electric and Gas (PSE&G)
Best practice governance
Best practice sharing
Boosalis, Dean
Brock, Pam
Business performance review
Business planning/funding
Capability Maturity Model (CMM)
Cargill Corn Milling (CCM)
annual business planning (ABP) process
awards and honors
best practice case
best practice model (BPM) for process improvement
best practice sharing
best practices, Principle 1
best practices, Principle 2
best practices, Principle 3
best practices, Principle 4
best practices, Principle 5
business performance review
communication strategy
comparative data selection
customer and market knowledge
customer complaint process ...

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