January 2011
Intermediate to advanced
288 pages
6h 16m
English
book
Innovative Performance Support: Strategies and Practices for Learning in the Workflow
by Con Gottfredson, Bob Mosher
Content preview from Innovative Performance Support: Strategies and Practices for Learning in the WorkflowBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
3ESTABLISHING PROCESS AS YOUR LEARNING AND SUPPORT BACKBONE
If you can’t describe what you are doing as a process, you don’t know what you’re doing.
—W. Edwards Deming
A STORY TO GET STARTED: WORKING SMART, FROM CON
I remember, as a ninth grader, sitting on the bench during the first basketball game of the season. At one point, Coach Fullmer sent me in to play. I had predetermined that when I got on the ball floor, I would work harder than anyone else. And I did just that. I ran hard chasing the ball wherever it was. Understandably, I didn’t remain on the ball floor very long. I was quickly pulled back to the bench. I said to my coach, after sitting down, “Why did you pull me out? I was working harder than everyone else out there.” Coach Fullmer’s ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.