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Inside Windows® Server 2003 by William Boswell

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Configuring Virtual Private Network Connections

In the book A Gift From Earth, author Larry Niven introduced a character with an unusual talent. It seems that whenever this character got nervous, folks would just start looking away from him. They didn't realize they were doing this, and were surprised when it was pointed out to them. All the same, they never failed to look away if the character were nervous or scared enough to trigger the effect. He might as well have been invisible. Niven called this phenomenon “Plateau Eyes” because the book was set on top of a plateau miles above the surface of a planet.

I bring up this example for two reasons. First, I've always thought that working in IT is like being on top of a miles-high plateau where ...

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