Chapter 13. Troubleshooting and Recovering from Problems

  • Determine the source of a problem.

  • Use general troubleshooting strategies to solve common problems.

  • Troubleshoot problems using Web sites and newsgroups.

  • Use Windows XP’s recovery tools: Last Known Good Configuration, System Restore, Recovery Console, and Automated System Recovery.

  • Reinstall Windows XP.

A long time ago, somebody proved mathematically that it is impossible to make any reasonably complex software program problem-free. As the number of variables increase, as the interactions of subroutines and objects become more complex, and as the underlying logic of a program grows beyond the ability of a single person to grasp all at once, errors inevitably creep into the code. Given Microsoft ...

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