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Insider Power Techniques for Microsoft® Windows® XP by Austin Wilson, Scott Andersen, Geoff Winslow, Paul McFedries

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Troubleshooting Using Online Resources

The Internet is home to an astonishingly wide range of information, but its forte has always been computer knowledge. Whatever problem you may have, there’s a good chance that someone out there has run into the same thing, knows how to fix it, and has posted the solution on a Web site or newsgroup, or would be willing to share it with you if asked. True, finding what you need is sometimes difficult, and you often can’t be sure how accurate some of the solutions are. However, if you stick to the more reputable sites and if you get second opinions on solutions offered by complete strangers, then you’ll find the online world an excellent troubleshooting resource. Here’s our list of favorite online resources ...

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