The great artist Pablo Picasso once said that "the more technique you have, the less you have to worry about it." What does this have to do with Microsoft Windows XP? Well, to paraphrase Picasso, the more Windows XP techniques you have, the less you have to worry about Windows XP itself. The way we see it, what a person creates using a computer is a unique expression of who that person is, whether it’s a memo, letter, financial model, presentation, e-mail message, or Web page.

On the other hand, how the average person uses the computer—or, more to the point, how that person uses Windows XP—probably isn’t unique at all. It’s likely that most users follow the same Start menu paths to launch programs, use standard techniques in programs ...

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