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Insightful Quality, Second Edition by Frank Fair, Victor Sower

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Chapter 1

Introduction

The incremental approach to change is effective when what you want is more of what you’ve already got.

—Richard Pascale

Author, Managing on the Edge

Radical innovation, not incremental improvement, is needed to make clean, efficient energy technologies that can compete, unsubsidized, in big markets.

—Vinod Khosla1

Established technologies are inevitably replaced by new technologies. There is nothing new about this. In prehistory, stone age technology was replaced by bronze age technology which in turn was replaced by iron age technology. Early adopters derived a technological advantage from the new technology which translated into domination and sometimes extermination of those desperately clinging to the old technology. ...

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