CHAPTER 10
Day-to-day talent management
‘Believe in your people, then they will do things they haven’t done before.’
Helena Moore, Bromford Housing Group
Developing talent is a major part of your job as an inspirational manager. You need to get the best out of the talent in your team right now, plus you need to help deliver future leaders and managers for the business. It is a big responsibility and one that makes your job feel really worthwhile.
Talent can be defined in different ways:
- Business as usual – talented people who deliver the day-to-day work of serving the business. They enjoy the sense of achievement gained by doing something well and they prefer to stay within their comfort zone.
- Specialists – the people who develop a skill ...
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