CHAPTER 15
Building recognition into your day
‘Be positive – it is infectious and gets people enthused, which is very productive.’
John Montgomery, DTC
‘Why would you get up every day if you weren’t appreciated?’ That is Charlotte Butterfield’s rationale for keeping up the level of recognition in her team. The last thing she wants is for her high performers to go elsewhere because they don’t feel valued.
It is a fundamental need of human beings to feel appreciated and cherished. Think back to the last time you worked really hard on a project only to have your manager tell you what was wrong with it and nothing at all about what you had done well. My guess is that you felt demoralised. You want to improve, but without some comment about ...
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