Instructional Design for Action Learning

CHAPTER FIVEImplement the Training

Implementing the training program is, in its simplest term, training delivery. It’s the process of holding a conversation with your audience that is centered on specific topics. A successful conversation is one in which each participant hears the same message. And to be successful, that conversation must have audience interest, be well organized, and have a method for checking the listeners’ understanding. This chapter provides the tools for delivering a training program; these tools will become part of your skills portfolio.

We begin with an overview of training implementation, first examining the role and responsibilities of the program designer, who often turns to others for the delivery phase. We then focus ...