CHAPTER TWO

Set the Stage With Stakeholders

The First Conversation

Dayna walks out of Fayette’s office with a stack of compliance policies. She skims through and reads them aloud to herself. “Cybersecurity, privacy, conflicts of interest, confidentiality of information, social media, fraud, working with government clients. I’m getting sleepy already.” She schedules some time with Susan, the new compliance director, for the next day and spends a couple of hours going through each policy and writing down questions for her.

The next day, she joins Susan in her office. “Thanks for meeting with me, Susan.”

Susan smiles. “It’s not often someone outside of compliance wants to sit down and chat about policies.”

Dayna chuckles, “Yeah, I guess it’s not ...

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